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Top 5  most asked question

Since we are a pioneer and specialist in the field of DSG transmissions, TVS / DSG Dokter receives a lot of questions every day. In order to help everyone as good and quickly as possible with answering questions, complaints and ordering products we keep optimizing our online support and prepared a detailed FAQ. First try to find the answer to your question here. If you can't find your answer please fill in our contact form page.

Which type of DSG transmission is my car equipped with?

We display your DSG model after filling in your car make, model and engine configuration into the vehicle selector on our website. For more detailed information we recommend you to visit the DSG transmission page.

I am having problems with my DSG transmission. Is TVS / DSG Dokter able to solve this?

This is a question we receive several times a day. With over 15 years of experience in engine and gearbox diagnostics, repairs, overhaul and maintenance the TVS / DSG-Doctor team is capable of correctly analyzing any issue and solving it the right way! However, due to the complex technology of the DSG transmission this cannot be answered remotely. We really do need the vehicle to perform an in-depth diagnosis and determine the problem. After this we offer a free advice and quotation to let us solve the (DSG) problems you experience. This can range from a software optimization to an overhaul / repair of individual parts up to the replacement of the entire DSG transmission. Fill in the appointment for scheduling an appointment.

What are the legal considerations for chiptuning?

What are the legal considerations for chiptuning? TVS always strives to provide products and services that are technically sound and compliant with applicable regulations. However, it is the customer’s sole responsibility to ensure that any chiptuning or vehicle modification complies with local laws and regulations. Guidelines for customers in the Netherlands: - A power increase of up to 19% is generally considered allowed without additional legal barriers. - This change must be reported to your insurance provider. - Your vehicle must continue to meet all APK (periodic vehicle inspection) requirements. Modifications exceeding 19% power increase may require re-certification by the RDW and could impact your insurance and road tax. We strongly advise consulting your insurance company, RDW, or other relevant authorities prior to tuning. TVS cannot be held liable for any legal, insurance, or regulatory issues arising after tuning. Customers are responsible for ensuring full compliance.

What (replacement) part do I need to order for my vehicle?

Due the variety and complexity of our products we currently only offer "request a quote" solutions. This way, TVS ensures you always receive the right product for your application for the lowest price! However, we always recommend customers to visit our workshop or an authorized TVS dealer for correct installation.

How do I become authorized TVS dealer?

TVS Engineering receives monthly over 50 dealer requests. For this reason we only expand our global dealer network with professional and highly regarded companies who have what it takes to become authorized TVS dealer. Here you can read more about requirements for becoming TVS dealer and opportunities to apply as authorized dealer. If we are interested, we will as soon as possible contact you.

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